Which of the following acts is prohibited for community managers?

The correct answer is that releasing confidential information is prohibited for community managers. This is essential because community managers hold a responsibility to maintain the confidentiality of sensitive data related to homeowners and the homeowners' association (HOA). Such information can include personal data, financial records, or specific details about board discussions that have not been made public.

Maintaining confidentiality is crucial for building trust between the homeowners and the management team, as well as ensuring compliance with legal requirements. Inappropriate release of this information can lead to legal disputes, loss of credibility, and potential financial repercussions for the community association.

Providing records to homeowners is generally a required practice under various state laws, promoting transparency and allowing homeowners access to important information. Working with a management agreement is a standard operational task for community managers, ensuring clear terms between the management firm and the HOA. Engaging in discussions with board members about HOA matters is also part of a community manager's role, as they help facilitate communication and decision-making within the association. However, sensitive information must always be handled with care to respect privacy and legal obligations.